Refund policy
RETURN, EXCHANGE & CANCELLATION POLICY
Last updated: August 25, 2026
This policy applies to purchases made from Type Seven through typeseven.in.
SIZE EXCHANGES
Type Seven offers one complimentary size exchange per complete order. The exchange request must be submitted within 7 days of delivery. Products purchased at the first-drop price are eligible. Type Seven covers one reverse pickup and one replacement delivery.
To qualify, the product must be unworn, unwashed, unused, in full original condition, and returned in its original frosted pouch and packaging. The first drop does not include product tags, so tags are not required. If the returned product is washed, worn, used, incomplete, or otherwise fails inspection, the exchange will be rejected and the same item will be returned to the customer at Type Seven's cost.
Submit an exchange request through WhatsApp at +91 92179 15195. Include the order number, customer name, phone number, product colour, current size, requested size, payment method, and reason for exchange.
Exchanges are subject to stock availability. If the requested size is unavailable, the customer may choose store credit or a refund to the original prepaid payment method.
DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS
A damaged, defective or incorrect product must be reported within 48 hours of delivery through WhatsApp at +91 92179 15195. Include the order details and clear photographs showing the issue. After verification, Type Seven will provide a replacement at no additional cost.
REFUNDS
Type Seven does not accept change-of-mind returns or provide change-of-mind refunds. Where a refund is approved under this policy, it will be initiated to the original prepaid payment method within 5–7 working days. The bank or payment provider may require additional time to credit the amount.
CANCELLATIONS
An order may be cancelled only before it has been dispatched. Once dispatched, it cannot be cancelled. Submit a cancellation request through WhatsApp with the order number and customer details. An approved cancellation refund will be returned to the original prepaid payment method.
FAILED DELIVERY AND RESHIPPING
If delivery fails because the customer supplied an incorrect or incomplete address, or because the customer was repeatedly unavailable, the customer must pay the additional delivery charge before the order is reshipped.
CONTACT
WhatsApp: +91 92179 15195